We are so sorry you have an issue with a pair of your Klae earrings!
This is a listing for repair of earrings that you have broken. PLEASE do not purchase before communicating directly with one of us. This will ensure that your earrings are able to be repaired.
Most breakages are due to customer handling of the earrings and not a defect in the original product. We cover half of the shipping costs for all repairs and ask that you cover one way as well.
please include the following in the notes section of your order:
the pair you are returning
A detailed description of what is broken
we will then issue you a return label for your earrings. Please mail both earrings (the entire back) so we can make sure that they match once repaired.